Effective Date: January 2021
This Privacy Statement applies to www.applewoodmanor.com, owned and operated by Cumberland 62 Inc. This Privacy Statement describes how we collect and use the information, which may include personal data you provide on our website, www.applewoodmanor.com. It also describes the choices available to you regarding our use of your personal data and how you can access and update this data.
At The Applewood Manor, we are dedicated to protecting your privacy and safeguarding your personally identifiable information.
We collect two types of data:
1 Data that you voluntarily submit to us which may include:
You may always choose what personal data (if any) you want to provide to us. However, if you choose not to provide certain details, some of your transactions with us may be impacted.
2 Data We Collect Automatically:
When using our website, we also collect information automatically, some of which may be personal data. This includes data such as:
We use your personal data for the following purposes:
A. To complete and administer your online reservation.
B. To provide Customer Service.
C. To facilitate Guest Reviews. We may use your contact data to invite you by email to
write a guest review after your stay. If you submit a guest review, your review may be
published on our website.
D. To facilitate Marketing Activities. We also use your data for marketing activities, as permitted by law. Where we use your personal data for direct marketing purposes (e.g. newsletters, marketing communications on new products and services or other offers we
think may be of interest to you), an unsubscribe link is provided if you do not want to receive messages from us in the future.
E. To facilitate Other Communications. There may be times when we contact you by email,
mail, phone, or texting, depending on the contact data you share with us. The reasons
for this communication could be:
We use personal data to conduct research and analysis. We may involve a third party to do this on our behalf. We may share or disclose the results of such research (including to third-parties) in anonymous, aggregated form. We use your personal data for analytical purposes to improve our services, enhance the user experience, and improve the functionality and quality of our site.
We use information, which may include personal data, to prevent fraud and other illegal or infringing activities. We also use this information to investigate and detect fraud. We can use personal data for risk assessment and security purposes, including the authentication of users. For these purposes, personal data may be shared with third parties, such as law enforcement authorities as permitted by applicable law and external advisers.
In certain cases, we need to use the information provided, which may include personal data, to handle and resolve legal disputes or complaints, for regulatory investigations and compliance, or to enforce agreement(s), or to comply with
lawful requests from law enforcement insofar as it is required by law.
We have partnered with ThinkReservations to offer our online reservation services. Although we provide the content to this website and you make your reservation directly with us, the reservation is processed through www.ThinkReservations.com.
Our main purpose in collecting your personal information is to provide you with a streamlined experience in making reservations at The Applewood Manor. We only collect information about you that we consider necessary for achieving this. Personally identifiable information is only obtained when making a reservation. All identifiable information provided will not be disclosed to anyone unless we are specifically requested to do so by law. The Applewood Manor does not give or sell to anyone any information we collect on our site.
We sometimes use data collection devices such as “cookies” on certain pages of our website to measure effectiveness and safety. A “cookie” is a small file that gets placed on your hard drive that helps us provide our services. You are free to decline cookies if you choose but this may diminish some of the functionality of our website.
Third-party service providers: We use service providers to process your personal data strictly on our behalf. This processing would be for purposes as included in this Privacy Statement, such as facilitating reservation payments, sending out marketing material, or for analytical support services. These service providers are bound by confidentiality clauses and are not allowed to use your personal data for their own purposes or any other purpose.
Competent authorities: We disclose personal data to law enforcement and other governmental authorities insofar as it is required by law or is strictly necessary for the prevention, detection or prosecution of criminal acts and fraud.
At The Applewood Manor, we take security seriously. When users make a reservation we use every precaution to safeguard it online and offline.
Your payment and personal information are always safe. Our Secure Sockets Layer (SSL) software is the industry standard and encrypts all of your personal information, including credit card number, name, and address so that it cannot be read over the internet.
We will retain your information, which may include personal data, for as long as we deem it necessary to provide services to you, comply with applicable laws, resolve disputes with any parties, and otherwise as necessary to allow us to conduct our business, including to detect and prevent fraud or other illegal activities. All personal data we retain will be subject to this Privacy Statement. If you have a question about a specific retention period for certain types of personal data we process about you, contact us using the contact details included below.
Your Choices and Rights
You are in control of how your personal data is used by us:
Where we are using your personal data based on your consent, you are entitled to withdraw that consent at any time subject to applicable law. Moreover, where we process your personal data based on legitimate interest or the public interest, you have the right to object at any time to that use of your personal data, subject to applicable law.
We rely on you to ensure that your personal data is complete, accurate, and current. Be sure to inform us as soon as possible regarding any changes to or inaccuracies in your personal data by contacting firstname.lastname@example.org . We will handle your request per the applicable law.
Questions and Concerns
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