Hi! We wanted to post an update to inform all of our guests and visitors about what we are doing because of the COVID – 19 pandemic.
It has been a challenging time for all of us, and with the uncertainty of the pandemic and how it affects us, we have been closed for the past two and a half months. We have opened, effective June 1, with come changes to our operations to ensure that we are all safe furing a visit to Asheville and The Applewood Manor.
The big changes that have an effect on guests during their stay include no – contact check in and check out. We will leave you a note on the front door with your key and some info on the house for your stay. We will try to limit contact with our guests while they are with us, to maintain social distancing guidelines. We will not perform a refresh of your room while you stay with us. If you need anything, you can call or text us, and we will deliver it to you as quickly as possible. We are NOT serving breakfast at this time. It is heartbreaking, as breakfast is a central part of what we do and why we do it. We do not feel that we can serve a breakfast that is consistent with our history and reputation and adhere to the health and safety guidelines put out by our government to keep our guests and staff healthy. We are hopeful that breakfast will return when things calm down and we are able to ensure that everyone can enjoy the experience and stay safe.
Behind the scenes, our staff will wear masks and gloves when working in the house. We hold each room for 24 hours after a reservation prior to cleaning and disinfecting for the next guest. We will try to limit the number of guests in the house, depending on how reservations go, to enhance social distancing. We will disinfect the common areas throughout the day and week.
We hope that these changes are understood, given the circumstances we are operating under. It is our hope that we can quickly return to normal business and provide the warm, inviting and relaxing environment that our guests know and expect.